UrgentVet in Staten Island, New York, is known for its cat-related services and has received detailed feedback from visitors. One visitor noted: 'The desktop lady was so rude and would constantly hang up on me when i asked questions and then when i asked on the phone, how long is the wait because it was an emergency and she said no it wasn’t long and she made me wait 2 more hours because she didn’t mention there was 4 more people ahead of me, which is something she could’ve mentioned on the phone and not waste my time going to the vet and sit there.' Another review mentioned: 'Kindest most caring people. I was frantic about my girls injury but they took charge explained what had to be done and got her all patched up. Thank you for your expertise!!!!'