Sunset Hardware in Brooklyn, New York, is known for its cat-related services and has received detailed feedback from visitors. One visitor noted: 'Five stars for Real-Ritchie who is an exemplary staff member. Super grateful to have Real-Ritchie help me out, find my items and make the sale within 10 minutes. "Real-Ritchie," explained, below: I called this ACE before I drove over 35 minutes from another part of Brooklyn -- because the ACE website is like #American Airlines at best, #Delta at worst. IYKYK I needed vinyl roller blinds for a painting project. Spoke to a team member who called himself "Ritchie" but was not Ritchie. Fake-Ritchie said that he had the items; he'd hold them up front. I made it to the store 35 minutes later and no one knew what I was talking about. Fake-Ritchie was elsewhere. Real-Ritchie said, "Yah, the other guy used my name. He always does that." Bro. What? Is this a bar? Another staff member mansplained to me, as I paid for my purchase, "See everything worked out, didn't it?" Why, yes, everything did work out. Shop here if you must. Highly recommend working with Real-Ritchie. Fake-Ritchie needs a new job.' Another review mentioned: 'Sunset Ace Hardware is always well-organized with friendly staff. They have a great range of products and fast service.'