Barking Palace in Staten Island, New York, is known for its cat-related services and has received detailed feedback from visitors. One visitor noted: 'What a nice place. They take their time and my senior dog was very calm when I picked him up. Prices are great and they really deshed good. I am happy I found this shop.' Another review mentioned: 'I’m so sorry to say that I took my baby to Barkin Palace for summer cut , Whoever groomed, her did horrible, horrible job. I thought the bandanna around her neck was so cute when I removed it and saw where her haircut was so uneven some places she’s cut down practically to the skin and other places is patches of long hair. The cut is so uneven. It’s just terrible terrible job for $75. It is the worst. I won’t be going back. Thank you for responding. However there were no mats in Her coat. She was just at PetSmart grooming three weeks ago for a Luxury wash. I brought her to you to show support for small businesses and to get what I thought would extra care. I’ve been there more the once. Things did not turn out as planned and the hair cut was very disappointing. The fact that your response is, she was mated is also very disappointing because it is simply not the truth. She had short hair. It just wasn’t short enough for the hot weather. I noticed the full cut when I removed the bandanna Once I got home. I had to leave for work right after. I didn’t anticipate that I would have to return to have you to correct something that should’ve been done properly in the beginning. If you knew you had any difficulties with cutting her, you could’ve explain that to me before I left. And I knew that returning her, the following day will not be an option as to where it did not fit in my schedule so no, I did not bring her back To have the cut corrected. I didn’t think I would have to. Please don’t lie because she’s is well cared for and does not have mats in her coat and her nails May or may not have needed cutting . She gets regular grooming. So again Even days later I look at my baby and get more and more disappointed in your service. A loyal customer to your business I would’ve felt better. Had you read the review offered me a coupon or a complementary wash instead of lying about the state that the dog was in when I dropped her off I wish you and your business the best of luck, but I will not be returning'