PetSmart in Staten Island, New York, is known for its cat-related services and has received detailed feedback from visitors. One visitor noted: 'I need a specific kind of feed for small frogs. Whenever I call either the person answering couldn't answer my questions, or put me on hold until it disconnected' Another review mentioned: 'My name is Kim Hill my dog Buddy went to petsmart on hylan mine you my dog is a miniature poodle weight 22lbs and they called me telling me I have to pick my dog up because he don't like the male workers at the place mind you I brought him there at 11 AM and they called me at 2 PM telling me that my dog was aggressive and when I went to pick him up they told me he been in the cage since I brought him and he didn't get to play with the other dogs I was very angry cause my dog is lovable I bring him to the nursing for the residents and never did he show signs of aggressive the resident love him and always ask when I'm bringing him back, so I know they was lying about my Buddy.'